In-Company Short Training Courses in Supply Chain Planning.

Course Title: Managing & leading the supply chain function.

The course is designed to:

Provide a review of the soft skills required of a manager and leader of a supply chain function including how to lead and motivate a team, deal with key stakeholders and market the function to them, and manage significant external relationships particularly those across the functional and organisational boundaries involved in international end-to-end supply chains.

Course aims:

To explore a number of skills required of the modern manager of a supply chain management function in order for them to lead and motivate their team, work with and influence other functions in the organisation to align business objectives around the requirements of end-to-end supply chain performance. And to lead and influence those enterprises that comprise the extended supply chain to ensure that they are also aligned to the business’s objectives.

Learning outcomes – At the end of the course students will be expected to be able to:

  • Define and differentiate between management and leadership.
  • Set out the traits of a successful manager and leader to distinguish between them using appropriate theory.
  • Understand who are the stakeholders in the supply chain and be able to position them and to develop winning and influencing management approaches with regard to each position.
  • Illustrate the concept of leading and influencing others.
  • Understand the concept of performance management and the different theories regarding motivation of others.
  • Support the design and implementation of a performance improvement strategy in their function.
  • Appreciate the concept of change management and how to contribute to the design and implementation of a change management programme in their function.  

Indicative Content:

Leadership and management:

  • Defining leadership and management.
  • Differentiating between leadership and management.
  • Understanding what makes a good leader.
  • The role of the manager.
  • Management and leadership styles and cultures.

Influencing others in the supply chain context:

  • Approaches to cross functional motivation and influence.
  • Stakeholder Analysis and engagement planning.

Leading Supply Chain Teams:

  • The development of cross functional / enterprise teams, groups and individuals.
  • Managing people in a supply chain management context.

Change and Supply Chain Management:

  • Managing change in complex international supply chains.
  • Consequences and impact of aligning functional objectives to the end-to-end supply chain.
  • Change management models and theory.
  • Practical approaches to managing change.

Marketing the aligned end-to-end supply chain:

  • Confidence in supply chain management as an added value function.
  • Supply chain management as a suite of service functions.
  • How to market the supply chain strategy.
    • Corporate Level messages.
    • Regional Level messages.
    • Business Unit messages.
  • Develop the ‘Supply Chain Management Brand’.
    • Understand supply chain value.
    • Promote the supply chain brand.
  • Measuring our success.

Further reading:

The course will identify and cover in full detailed learning outcomes required for assessment purposes. However, if you wish to read further in order to supplement your learning and cement your understanding of the course, content, aims, and purposes, we recommend the following book(s):

Future Wise – Six faces of Global Change – Patrick Dixon.

Guide to Supply Chain Management – David Jacoby.

Leading Procurement Strategy: Driving Value through the Supply Chain – C. Mena, R. Van Hoek & M. Christopher.